Privacy Policy
Last updated: December 12, 2025
When you use SkyLink VPN, you trust us with your information. We take that responsibility seriously. This Privacy Policy explains what data we collect, how it’s used, how it’s protected, and the choices you have.
SkyLink VPN is designed to protect your privacy. We do not log, track, or monitor your online activity.
I. Overview
Scope
This Privacy Policy applies when you use the SkyLink VPN mobile application and related services (the “Service”).
It describes how PhoneVillage LLC (“we,” “us,” or “our”) collects, uses, and protects information when you access or use SkyLink VPN.
Our privacy practices are subject to applicable laws depending on where you are located. Certain rights or obligations described here may vary based on your jurisdiction.
II. Data Collection and Use
A. Data We Collect
We collect only the minimum data necessary to operate the Service.
1. Data You Provide
- Email address (optional, if you choose to sign in)
- Account identifiers used for authentication
- Customer support communications, if you contact us
We do not require your real name, phone number, physical address, or payment card details.
2. Subscription and Payment Data
All purchases and subscriptions are processed by the Apple App Store.
We do not collect or store:
- Credit or debit card numbers
- Billing addresses
- Payment credentials
We receive only non-sensitive purchase confirmation data from Apple (such as subscription status).
3. Usage and Diagnostic Data
SkyLink VPN may collect anonymous diagnostic data, such as:
- Crash reports
- App performance metrics
This data:
- Is not linked to your identity
- Does not include VPN traffic or browsing data
- Is used only to improve stability and reliability
4. Data We Do NOT Collect
SkyLink VPN does not collect or log:
- Browsing history
- VPN traffic content
- DNS queries
- IP addresses tied to VPN activity
- Websites visited or data transmitted while connected
B. How We Use Data
We use limited collected data only to:
- Provide and maintain the Service
- Authenticate access to your account
- Manage subscriptions
- Improve performance and reliability
- Respond to support requests
- Comply with legal obligations where required
We do not use your data for advertising or behavioral profiling.
C. Automated Processes
SkyLink VPN uses limited automated processes to:
- Authenticate accounts
- Manage subscriptions
- Detect abuse or fraud affecting the Service
These processes do not analyze your browsing activity or VPN usage.
D. Cookies and Tracking Technologies
SkyLink VPN does not use cookies or tracking technologies for advertising or analytics within the app.
Third-party platforms (such as Apple) may use their own technologies subject to their respective privacy policies.
E. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data.
We may share limited data only in the following situations:
- Service Providers: Trusted providers that help operate the Service, bound by confidentiality obligations.
- Legal Requirements: When required by law, court order, or valid government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
F. Data Retention and Deletion
We retain personal data only as long as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes or enforce agreements
You may request deletion of your account and associated data by contacting us. Anonymous diagnostic data may be retained for a limited time for operational purposes.
III. Choice and Transparency
You control how SkyLink VPN operates on your device.
Your choices include:
- Choosing whether to create an account
- Managing app permissions through your device settings
- Requesting access to or deletion of your data
- Contacting us with privacy questions or requests
Most mobile platforms (including iOS) allow you to control permissions at the system level.
IV. Legal Information
A. Data Controller
PhoneVillage LLC
317 Lehrer Ave
Elmont, NY 11003
United States
Email: support@phonevillage.net
B. Legal Bases for Processing
- Performance of a contract (providing the Service)
- Your consent
- Compliance with legal obligations
- Legitimate interests (such as security and fraud prevention)
C. International Data Transfers
SkyLink VPN may process data in countries outside your place of residence. We take reasonable steps to ensure appropriate safeguards are in place when required by law.
D. Dispute Resolution and Arbitration
If you have any dispute, claim, or controversy arising out of or relating to the Service, you agree to first attempt to resolve the dispute informally by contacting us.
If the dispute cannot be resolved informally, you agree that any dispute shall be resolved exclusively through final and binding arbitration, rather than in court, except where prohibited by applicable law.
Arbitration shall be conducted on an individual basis. To the extent permitted by law, you waive any right to participate in a class action, class arbitration, or representative proceeding.
This section does not apply where arbitration is prohibited by law or to claims eligible for small claims court.
E. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted.
Continued use of the Service after changes constitutes acceptance, to the extent permitted by law.
Contact Us
If you have questions about this Privacy Policy or your data, contact us:
- Email: support@phonevillage.net